Conditions of Use

These Terms and Conditions were last modified on October 1st, 2018.

Please read these Terms and Conditions completely. By using or accessing the myBETAapp™ in any way, you are agreeing to be bound by these Terms and Conditions. Please do not use the app unless you agree with these conditions.


The myBETAapp™ is intended to be used only by patients who are 18 years of age or older and who are injecting Betaseron® in the course of the treatment of multiple sclerosis. It supports the responsible use of Betaseron®, tracks the injection history and offers multiple sclerosis related educational information. Please read the drug package insert carefully before starting to take Betaseron® and prior to using the myBETAapp™ or in case you have missed an injection. If you have further questions on myBETAapp™, call a BETA Nurse at 1-800-788-1467, or ask your doctor or nurse.

Please note that myBETAapp™, BETACONNECT™ Navigator, and/or the BETA Nurse program do not provide data of clinical predictive value and do not provide medical or prescribing advice, and are provided for general informational purposes only. THE MYBETAAPP™, BETACONNECT™ NAVIGATOR, AND BETA NURSE PROGRAM ARE NOT INTENDED TO REPLACE THE ADVICE OF A HEALTHCARE PROFESSIONAL OR PRESCRIBING INFORMATION. PATIENTS SHOULD ALWAYS SEEK MEDICAL ADVICE BEFORE MAKING ANY DECISIONS ON THEIR TREATMENT. Patients should see the full Prescribing Information, Medication Guide, and BETACONNECT™ Instructions for Use. Healthcare professionals should always refer to the specific labeling information approved for the patient's country or region.

Patients should always inform their healthcare provider of any bothersome side effect, side effects that do not go away, and about all prescribed medicines and medical conditions. Patients are encouraged to report negative side effects or quality complaints of prescription drugs to the FDA at or by calling 1-800-FDA-1088.

Furthermore, myBETAapp™ is not intended to be used with other medical products than Betaseron® or other medical devices than BETACONNECT™.


We will do our best to ensure that availability of the myBETAapp™ will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed.

Your access to the myBETAapp™ may be occasionally limited to allow for maintenance or the introduction of new services. We will limit the frequency and duration of any such suspension or restriction.


Bayer grants you a limited license to access and make personal use of the myBETAapp™, but not to modify it, except with express written consent of Bayer. The myBETAapp™ may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Bayer's express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, layout, or form) of Bayer and its affiliates without express written consent. Any unauthorized use terminates the permission or license granted by Bayer and may give rise to a claim for damages and/or be a criminal offense.

You may not use the myBETAapp™ in any way that causes or is likely to cause the app or access to it to be interrupted, damages, or impaired in any way. You may not use the myBETAapp™ for fraudulent purposes or in connection with any unlawful activity. Nor may you send, use, or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, commercial solicitation, or any spam.

Intellectual Property

The myBETAapp™ and all of its original content, such as text, graphics, logos, button icons, images, and software, are the sole property of or are exclusively licensed to Bayer and are fully protected by the appropriate international copyright and other intellectual property rights laws.

You may not extract and or re-use parts of the contents of the myBETAapp™ without Bayer's express written consent. In particular, you may not use any data mining, robots, or similar data gathering and extraction tools to extract for re-use of any substantial parts of this app, without Bayer's express written consent. You also may not create and/or publish your own database that features substantial parts of this app without Bayer's express written consent.


The myBETAapp™ is not intended to be used with other medical products than Betaseron® or other medical devices than BETACONNECT™.

Patients should bring all of the devices they use to access their myBETAapp™ to their doctors' appointments. Patients should not assume that their doctor (or BETA Nurse) is constantly monitoring their data. If they have questions, they should call their doctor and not wait for the doctor or BETA Nurse to call them. Patients should share the information in myBETAapp™ with their doctors at their appointments to ensure their doctor has the information.

No Warranty, Limitation of Liability

No representation is made or warranty given, either expressly or inferred, for the completeness, correctness or functional capability of myBETAapp™. Please be aware that the functionality of myBETAapp™ depends on the details supplied by the user. Each change of settings will have impact on the app.

Bayer HealthCare Pharmaceuticals Inc. and Bayer AG and any and all affiliated companies of Bayer HealthCare Pharmaceuticals Inc. and/or Bayer AG (collectively, "Bayer"), TWT Digital Health GmbH ("TWT Digital Health"), Medicom Innovation Partner a/s ("Medicom") and Syneos Health (“Syneos”) are not responsible and shall have no liability for any adverse effects or consequences resulting from the use of myBETAapp™. Bayer, TWT Digital Health, Medicom and Syneos cannot be held liable for damage or injury resulting from the use or impossibility of use, especially — but not restricted — in the case of external impacts, e.g. damaged hardware, lack of internet connection, or lack of signal, and shall have no liability for any error, omission or outdated material in myBETAapp™. These limitations do not exclude liability for physical injuries stemming from willful misconduct or gross negligence or no-fault liability derived from applicable product liability statutes. Bayer reserves the right to cease marketing the myBETAapp™.

Information You Provide

The user of the myBETAapp™ is fully responsible for the content and correctness of information he or she submits to the myBETAapp™.

How Your Information May Be Used

Information collected about you through the myBETAapp, including your use of Betaseron, may be shared with Beta Nurses and your healthcare professional (HCP) who may use the data for the purpose of treating you and other myBETAapp users. For more information, please review the Informed Consent of Patient for Database Storage and Use of Personal Data.

Privacy Policy

Please review our Privacy Statement, which also governs your use of myBETAapp™, to understand how we collect, use, store, and share your personal information.

External Links

The myBETAapp™ may contain links to third-party websites, services, or online resources not owned Bayer. Bayer has no control over, and therefore cannot assume responsibility for, the content or general practices of these third-party sites, services, and resources. Therefore, it is important that you read the entire terms and conditions and privacy policy of any third-party site, service, or resource you visit through a link posted in myBETAapp™.

Changes to these Terms and Conditions

Bayer reserves the right to modify these Terms and Conditions at any time. We do so by posting the updated terms in the app, and identifying the changes from the previous version. Your decision to continue using the app after such changes have been made constitutes your acceptance of the new Terms and Conditions. Accordingly, you should check and review these Terms and Conditions regularly. Should you not agree to any provision of these Terms and Conditions or any changes to these Terms and Conditions, you should not use or continue to use this app.

Electronic Communications

For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Governing Law

These Terms and Conditions are governed in accordance with the laws of New Jersey, United States.


If you breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Contact Us

If you have any further questions about the myBETAapp™, call a BETA Nurse at 1-800-788-1467, or ask your doctor or nurse.